I see that the Photo-Theremin/Drone king/Simulacrum has a “thru” jack. If I plug my guitar in, will the pedal effect my sound?

This is probably the #1 all time question we get asked. The simple answer is no. In the case of these devices, we simply included a thru jack so the pedal could be more easily integrated into a standard pedal board setup. Rather than need a mixer to integrate the Photo Theremin AND your guitar, the pedal does this for you. Allowing you to do both inline.
 

WHat power supply should I use for Electro-Faustus pedals?

Except for the Theremorph (which includes its own power supply) all our pedals use a standard Boss-style 9VDC center negative adapter. We use the Truetone 1 Spot 9VDC Adapter. This provides more than enough amperage to power a single pedal, or multiple pedals.

If you are in a country outside the USA, please be aware that further adapters/converters may be required. As each country is different, we cannot be responsible for knowing what is needed. Please research this before purchase.
 

One of the oscillators on my drone thing isn’t working, what should i do?

The Drone Thing runs on a chip that contains 6 separate oscillators. On some rare occasions, one of these oscillators may go bad. Contact us, and we can send you a new IC chip for replacement
 

Does electro-faustus ship international?

Yes. We generally ship via US Postal Service for international orders. If you have a different carrier in mind, we are willing to accommodate. However be aware that higher fees may be involved.
 

What is the proper way to pronounce “Electro-Faustus”?

uh·lek·trow fow-stuhs
 

Can you make me a custom pedal that does XYZ?

There are occasions when we’re feeling frisky and we might decide to make a custom pedal. Maybe something with some weird new features, or a custom paint job. However we don’t generally take offers to make customer commissioned specialty devices. It’s not because we don’t love you. Making custom devices is a time consuming and labor intensive process. With that in mind, we prefer to pump out our little boxes like Model T Fords.  

WHat is the Electro-Faustus warranty/return policy?

We will repair or replace any and every defective device. We are not responsible for devices damaged due to customers bad judgement. If you need to request a repair, click here. We accept returns up to 30 days after purchase. Buyers will be refunded full price of the unit minus original shipping costs. There are no other “restocking” fees.